Harrogate Neighbours

Harrogate Neighbours  Our mission is to offer everyone the time, care, warmth, compassion and support necessary to make Harrogate Neighbours a true ‘homely’ experience. Use of this Site constitutes acceptance of our Terms and Conditions of Use by you or any third parties.If you cannot find what you require just email info@harrogateguide.co.uk

Harrogate NeighboursVisit the website here

Business: Harrogate Neighbours

Location: The Cuttings 164 Station View Starbeck Harrogate HG2 7DZ

Phone: 01423 888 777

Description :

Welcome to Harrogate Neighbours 

Our story begins back in the late 1960s. The churches throughout Harrogate wanted to provide a care home for local elderly people who needed support but could not afford private care. They formed a charity and registered it as Harrogate Neighbours Housing Association, the name we still use today.

In early 1969, the charity purchased a property in Harrogate town centre and Heath Lodge was formed. The property was altered and extended and in December 1970 the first residents moved in. Within a month, all 30 rooms were filled.

In 1976, a second property was purchased and developed. The work on Greenfield Court was completed in 1978. Both properties provided a high level of service for Harrogate’s elderly people and continue to do so today.

Harrogate Neighbours Today

Throughout the decades, we have built on our strong foundations and continued the mission to provide quality services for the elderly. Our services have expanded to include home care and a hot meal delivery service.

We believe that older people should be treated with respect and dignity. Our dedicated team work tirelessly to ensure that we deliver quality care services and excellent value.

Flexibility is vital in what we do. Many elderly people still want independence and choice and we are very careful not to restrict that. Our residents have a lot of freedom; we want them to feel at home not in a home. We treat them like family.

For those who want to remain in their own home, we provide the support they need to do this. For some, it is simply having a nutritious meal delivered every day and a five-minute chat. Some people need help washing and dressing. Some need help with household chores or shopping. Whatever is needed, we provide it.

Every single member of our team is dedicated to providing quality care. We do not compromise on health and safety or training standards. It is our attention to detail that allows us to deliver the high level of service that we do.

 

If you would like to know more about Harrogate Neighbours or are interested in becoming part of our team then get in touch. We are always on the lookout for exceptional people to join us as we continue to grow.

We are a not-for-profit organisation with charitable status, providing affordable quality care services for elderly people across the Harrogate District and the neighbouring boroughs.

Everyday hundreds of elderly people in Harrogate & the surrounding areas feel lonely and isolated. Our purpose is to help as many of these people as possible to live happy, comfortable lives with the respect and dignity they deserve.

Our services are tailored to individual needs; from simply delivering a freshly prepared hot meal every day, right through to providing round-the-clock care in our residential homes: The Cuttings & Heath Lodge. We have an extremely dedicated team, who provide older people with the care and support they need.

Compassioncare and comfort are at the core of everything we do.

If you would like to find out more about how we can help, contact our friendly team on 01423 888 777 

I am pleased to announce that The Cuttings is now open for all visitors including The Dining Car for lunch or Afternoon Tea.
We would kindly request that all visitors continue to wear a mask when entering and exiting the building and sanitise on arrival.
We would also like to remind everyone that it is still important to wash your hands on a regular basis.
If family members are displaying any Covid symptoms, they should not attend the setting.
If you have any queries, please do not hesitate to contact Denise, Louise or myself.
Thank you for all your support and we look forward to welcoming everyone back.

From the 12th of April two designated relatives can visit Heath Lodge however this must be booked by ringing the home and the visits will be between 10am and 4pm and visitors will be asked to do the following:

  1. Arrive 20 minutes before the arranged time and a member of staff will do a lateral flow test in the visitor pod of the home and the visitor will be asked to wait for their result.
  2. When the test is confirmed as negative the visitor will be asked to wash their hands, complete a track and trace form, temperature will be taken and they will be given a fresh mask and apron and escorted to the conservatory where the resident will be waiting.
  3. Visitors will be left to chat for a minimum of 30 minutes and a member of staff will be close by if needed.
  4. When the visit is finished visitors will be escorted to the Visitor Pod as the exit and we ask that PPE is removed and dispose of it in the bin outside the Visitor Pod. Please can you make sure that if you leave and staff are busy taking your relative back into the home the outside door is shut.  If you come into the grounds past the gates please make sure it is double bolted when you leave.

We will still be offering window visits and of course the visitor pods for a maximum of two people provided they are from the same household which is our preferred way of visiting until the residents and tenants and staff have had their second vaccine. 

We are also delighted that we can now welcome up to 2 children who are immediately related to the designated visitor and the resident.  This must also be booked in the normal way and they cannot linger or visit other areas of the home and must stay with the resident and family at all times.

I am sure you will understand that we are still very vulnerable – not everyone has had their second vaccine and we must remain vigilant – if we have one case of coronavirus, we will have to close for 28 days.   I can reassure you that we are continuing with our strict PPE and Covid-19 protocols to ensure we maintain the standards that have got us through the last 12 months.

I want to thank you all for being so patient and working with us for the benefit of everyone at Harrogate Neighbours.

Please do not hesitate to contact myself or Denise McEvoy if you need any clarification.